ASSAF opening hours

ASSAF provides psychosocial assistance to asylum seekers in need, and works to promote the rights of asylum seekers before state authorities.

Office phone: 072-2513838

Email: [email protected]

Reception on Sundays and Tuesdays between 16:00-20:00

Appointment phone: 055-6650022

Phone hours: Sunday and Tuesday between 10:00-11:00

Golomb 52, 2nd floor, Tel Aviv.

Additional Help Organizations

Info and Operating Hours

The Hotline for Refugees and Migrants

The Hotline for Refugees and Migrants gives counseling and para-legal assitance with Visa applications, jailing issues and human trafficking victims.

18 HaTzifra St., Tel Aviv. Zip code: 6777920.

available on WhatsApp for text or voice messages via this number 054-6270898

Reception hours are each Tuesday from 9:00 to 12:00 and from 13:00 to 17:00.

African Refugee Development Center (ARDC)

The African Refugee Development Center is a grassroots, community-based nonprofit organization that was founded in 2004 by African asylum-seekers and Israeli citizens in order to protect, assist, and empower African refugees and asylum-seekers in Israel. Operates various educational programs seeking to deepen the social and economic inclusion of asylum-seekers throughout Israel.

Hatsfira 18, Tel Aviv, Israel

Due to the COVID-19 situation, reception is currently closed. Appointments can be made on an individual basis on:


or: [email protected]

The UN Refugee Agency (UNHCR)

The UNHCR assists individuals and organizations, and helps with resettlement requests.

Working Hours:
Monday: 8:30 – 16:30
Tuesday: 8:30 – 16:30
Wednesday: 8:30 – 16:30
Thursday: 8:30 – 16:30
Sunday: 8:30 – 16:30

119 Hahashmonaim Street, Tel Aviv, Israel

+972 3 637 6500

Physicians for Human Rights

PHRI works to promote a just society where the right to health is granted equally to all people under Israel’s responsibility. Operates an open clinic that gives medical treatment to those without access to insurance and the public health system.

The Open Clinic
4 Baruch Sapir St. Jaffa-Tel Aviv (Parallel to 9 Dror St.)

Tel: 03-5133100 Fax: 03-6873029

Clinic Hours
General Doctor
Sunday, Tuesday, Wednesday
3 PM

Kav LaOved - Worker's Hotine

Kav LaOved/Worker’s Hotline (KLO) is an Israeli nonprofit organization committed to the defense of workers’ rights and the enforcement of Israeli labor law which protects every worker irrespective of nationality, religion, gender, and legal status.

Tel Aviv Branch

75 Nahalat Binyamin, Floor 4
PO Box 2319
Tel Aviv – Yafo 61022
Phone: 03-6883766
Fax: 03-6883537

Click here for Tel Aviv Branch Reception Hours.

Haifa Branch

18 Herzl, Floor 2, Room 224
Phone: 04-8643350
Fax: 04-8644238

Click here for Haifa Branch Reception Hours.


A Tel-Aviv municipal division focusing on the foreign community. Can be approached for info, guidance, counseling, domestic issues or mental health.

Also operates a day center, supporting survivors of human trafficking, slavery and torture.

66 Wolfson St. Tel Aviv

Tel: 03-7248238

Fax: 03-6879758

Operating Hours:

Sunday: 18:00-15:00

Monday: 12:00-09:00

Tuesday: 18:00-15:00

Wednesday: 12:00-09:00

Terem Clinic

A first aid clinic providing services to those without national health insurance

108 Levinsky St, Central Bus Station, 4th Floor, Tel Aviv

Operating Hours:

Sunday – Thursday: 8:00-20:00

Friday: 08:00-14:00


Phone: 073-2255390

פקס: 0722745342

Ruth Clinic

A mental health clinic within Terem. Providing free services, including psychiatry for adults, psychology, and social work.

108 Levinsky St, Central Bus Station, 4th Floor, Tel Aviv

Operating Hours:

Sunday 14:00-20:00

Thursday 09:00-15:00

[email protected]


Kuchinate is an arts-based economic and psychosocial collective for African asylum-seeking women. Members earn a fair wage by designing and creating crafts rooted in African culture, and hosting events, crochet workshops and traditional coffee ceremonies. The women heal from trauma through art, community and therapy. Kuchinate has exhibited at major museums and galleries, building bridges with communities in Israel and abroad. Since its founding in 2011, Kuchinate has transformed the lives of hundreds of women.


 Address: 104 Sderot Har Tzion st., Tel Aviv,

1st floor שדרות הר-ציון 104, תל אביב

 Opening Hours:

Sunday -Thurthday 10:00am-18:00 pm

Friday – 10:00- 14:00

Tel:   03-532-4542


HIAS works around the world to protect refugees who have been forced to flee their homelands because of who they are, including ethnic, religious, and sexual minorities. HIAS Israel’s goal is to be a professional authority in the field of immigration and to address the challenges facing new immigrants and asylum seekers.

Zeitlin Street 1, 3rd floor, Tel Aviv, 6495601

Tel: 03-6911322
Fax: 03-6091336

[email protected]

Bank Accounts

By order of the Controller of Banks, asylum-seekers are entitled to open accounts with a visa (issued by the Ministry of the Interior) and without a passport. See letter from the Controller of Banks explaining the procedure.

Emergency Room Access

Leaflet distributed by Physicians for Human Rights, explaining that  emergency rooms have a legal obligation to treat every individual in need of urgent medcial treatment.