Info

ASSAF provides psychosocial assistance to asylum seekers in need, and works to promote the rights of asylum seekers before state authorities.

Office phone number: 053-7275801
Phone hours: Sundays and Wednesdays from 11:00 AM to 1:00 PM

Email: [email protected]

Appointment phone: 055-6650022

Phone hours: Sunday and Tuesday between 10:00-11:00

Reception on Sundays and Tuesdays between 16:00-19:00

Golomb 52, 2nd floor, Tel Aviv.

By order of the Controller of Banks, asylum-seekers are entitled to open accounts with a visa (issued by the Ministry of the Interior) and without a passport. See letter from the Controller of Banks explaining the procedure.

• The right to open a bank account

Leaflet distributed by Physicians for Human Rights, explaining that  emergency rooms have a legal obligation to treat every individual in need of urgent medcial treatment.

• Instructions

A Roadmap for Parents of Children with Special Needs

If you or your child’s teacher notices that your child is having difficulties with speech, communication, learning, movement, behavior, or everyday activities – don’t stay alone. You can ask questions, get an assessment, and receive support.

1. Notice a difficulty

Are you worried about your child’s development or daily functioning?

Talk to the kindergarten teacher or schoolteacher and ask what they see at school or kindergarten.

2. Contact a medical professional

You can start with your child’s doctor or a Tipat Halav and explain what concerns you.

If needed, you can receive a referral for an assessment or diagnosis by the appropriate professionals.

3. conduct an assessment

The assessment helps understand:

• What is difficult for the child

• What the child can do well and what their strengths are

• What treatment or support may help

An assessment does not mean that your child must attend special education.

At the end of the assessment, ask for the written report and recommendations.

4. Share what you know with the professionals

Tell the professional conducting the assessment:

• What you see at home

• What is difficult for your child

• What your child does well

• What helps your child

If something is not clear – you can stop, ask questions, and ask for an explanation in a language you understand.

5. Check which services are appropriate

Depending on the child’s needs, support and treatments may be provided in:

• A regular kindergarten or school

• A special education class within a regular school

• A special education kindergarten or school

6. Eligibility and Characterization Committee

If the child needs special education services, there is a process called the Eligibility and Characterization Committee.

The committee examines the child’s needs and determines eligibility for special education services.

You, the parents, are part of this process.

You have the right to participate, ask questions, and express your opinion.

❗ What if my child does not have health insurance?

Even if your child does not have health insurance, don’t give up and don’t face the process alone.

• Contact someone who supports your family and ask for help understanding your options.

• You can contact a social worker at the welfare department in your city and ask for information and guidance.

• You can ask the kindergarten teacher or schoolteacher for help with the educational process.

• If needed, you can contact ASSAF for information, guidance, and help accessing your rights.

A child without health insurance still has rights within the education system.

🗂️ Keep all documents

Keep the following documents in one place:

• Referrals

• Test results

• Assessment and diagnosis reports

• Recommendations from professionals

• Documents from the kindergarten or school

• Documents from the Eligibility and Characterization Committee

💬 What are my rights as a parent?

I am allowed to ask questions.

I can ask for an explanation in a language I understand.

I can share information about my child and what I see at home.

I am a partner in decisions about my child’s education.

I can ask for help if I do not know what to do next.

🤝 Do you need help?

You do not have to go through this process alone.

If you have difficulty filling out forms, you can ask the kindergarten teacher or schoolteacher for help. In many cases, the educational staff can help fill out the forms.

If you need information, an explanation, or further guidance – the ASSAF team is here for you.

ASSAF Reception

Phone for appointments: 055-6650022

Phone hours: Sundays and Tuesdays, 10:00–11:00

Reception hours: Sundays and Tuesdays, 16:00–19:00

Address: 52 Golomb Street, 2nd floor, Tel Aviv

All services provided by ASSAF – Aid Organization for Refugees and Asylum Seekers in Israel are provided free of charge.

🌱 Remember

If you notice a difficulty, an assessment is a way to understand what your child needs – it is not a label or a punishment. You, the parents, are an important part of the process.