Aid Organization for Refugees and Asylum Seekers in Israel

Advocacy and Support Center

The Advocacy and Support Center of ASSAF Organization provides aid to individuals and families who came to Israel seeking asylum, and now find themselves in highly complex social situations. The center is managed by a coordinator, and is operated by a team of volunteers from different backgrounds, as well as by mediators from within the asylum-seeker community. The center serves as a hub of orientation and humanitarian aid for hundreds of asylum-seekers each month, and distributes important and relevant information to thousands more.

The Advocacy and Support Center produces explanatory material to asylum-seekers regarding their rights in Israel and the different services they are entitled to by the government, municipal authorities, and civilian-society organizations. During reception hours twice a week, and through the use of social media, the center provides information and guidance in matters of welfare, healthcare, women’s rights, education, status, dealing with the authorities and so on.

The volunteers, alongside the community mediators, work with the seekers who come to reception hours in order to provide answers and detect solutions to their problems and needs. These solutions can be found within the framework of ASSAF’s aid projects, as well as in other partner organizations. Issues that cannot be solved within the center’s reception hours are followed up by a team of volunteers who handle the complicated cases until they are resolved.  

In addition to supporting and aiding asylum-seekers directly, the Advocacy and Support Center plays a central role in ASSAF’s public advocacy department’s work for promoting the rights and well-being of asylum-seekers in Israel. The many individual applications that are received at the center, and the issues that arise at the course of handling them, constitute the basis of the organization’s work towards a better public policy on asylum seekers in Israel.


Reception hours are on Sundays and Tuesdays between 16:00-19:30, at 52 Golomb Street, Tel Aviv 

The registration for Sunday takes place at 10:00-13:00
The registration for Tuesday takes place at 10:30-13:00

Use this number for registration: 055-6650022


Phone reception and information hotline: 

Cellphone: 0556650022

Sunday: 12:00-13:00 (for making appointments to come to the office as well)

Tuesday: 12:00-13:00 (for making appointments to come to the office as well)